UBox App DocumentationUBox App User Guide
Install the UBox app, register an account, connect your device over Wi-Fi, and use the main app features.
This guide walks you through installing the UBox app, registering an account, connecting your device over Wi-Fi, and using the main features. For more help, see the Device Setup FAQs and Connectivity FAQs.
1. App Installation
Scan the following QR codes, or search for "UBox" in the App Store (for iOS devices) or Google Play Store (for Android smartphones) to download and install the app.
2. App Registration
Open the app then input your E-mail address then press Register. Check and select to agree the agreement, then your E-mail box will get a verification code.
For a better user's experience, please allow to open all permissions to avoid missing any notifications from the app.
Input the "Verification code" and press Next.
If you not found the code, you might find the code in your email spam box.
Set the login password and confirm the login password. Then press Register to next step.
For your password safety, the password requires more than 8 characters plus a combination of letters.
Enter your E-mail address, and input your login password. Then press Login.
3. Wi-Fi Connection
Press Add Family then set the room or position as per reminders.
Enter your family name and then press Next.
Input the necessary information just like Country, Province, then press Done.
Press Add a device to add a smart device.
Connect the device with power supply, and make sure your mobile phone is connected to an available Wi-Fi. Then press Setup device.
After the power on the device, wait for the device blue LED are blinking. Which means your device in pairing mode.
Power on the device, wait for the voice prompt "The device is now ready to begin pairing". Observe whether the device blue light is blinking.
If the device blue are not blinking, please press the power/Call key to wake up the device first, then hold and press the RESET button until the blue indicator to light up and then release. The device will reboot and enter the pairing state.
The app will input the Wi-Fi name automatically, please input the correct Wi-Fi Password. Then you can choose the "QR code configuration" or "Sound wave configuration".
QR code configuration: Select the QR code configuration then the mobile phone display a QR code. Use the device to scan to the QR code 10 cm away from the mobile phone.
Select the family name or device location, then press Done.
The device will enter to the device list automatically. Setup success! The device is ready to use.
Notes about PIR detection
You can change the PIR detection sensitivity in device settings. It is recommended to set the device to "Disabled" or "Low" to reduce false alert and save the battery power in noisy environments.
- Disabled: disabled PIR detection.
- Low: delay 7 seconds, PIR detects a moving object.
- Medium: delay 5 seconds, PIR detects a moving object.
- High: delay 1 second, PIR detects a moving object.
4. Using the App
From the device list and preview screen you can:
- Enter to select your family or smart device location.
- Turn on/off the push notification.
- Settings: Sharing, Cloud storage, Delete the device.
- Press to enter the preview section.
- Press to add a smart device.
- Account and value-added account management.
Smart device basic settings
- Could set "Storage management, Flip screen, Environmental model, PIR detection, Sleep time, Power frequency, LED indicator, Device name".
- Could check the information of "Device name, Device ID, Model, FW version, Manufacturer, Check for the FW updates...".
- Turn on/off the speaker.
- Screenshot.
- Playback switch — 'Micro SD memory' and 'Cloud storage'.
- Take a video for the live view.
- Microphone — Speak to the smart device side.
Account management ("my account")
- Check "my account" name and change password.
- Check and purchase the Cloud storage.
- Check and purchase the AI Cloud Facial Recognition.
- Check and add my friends list and permission.
- Set the default voice and resolution for the devices.
- Check the App version.
Cloud playback
Click the "Calendar" icon on the right top corner, then choose the date to playback the videos from cloud storage. Choose the desired date to check all videos from the cloud.
5. Special Notes!
- The device is equipped with a rechargeable lithium battery. The battery life will be affected by the device wake-up time and the number of wake-ups. Therefore, the PIR sensor alarm detection function is used in an environment with a lot of people. It is recommended to turn off or set the device to low sensitivity to reduce device wake-up and call times extend battery life. When the battery is low, please charge the battery immediately.
- Keep the device in range of your router. Make sure the device is placed close to the Wi-Fi router. If there has to be thick or insulated objects between the device and the Wi-Fi router, which may lead to weak Wi-Fi signal, please make sure the Wi-Fi signal is in good level before you start using the device.
- It is a delicated device with low power consumption design. Every time the device is awakened and will work for few seconds. After that, the device will enter standby mode to save power. You can set the work time in the app settings.
- If android phone not receive the notifications, because android system blocked, its need to open the app's self-starting function in your phone to receive push messages.
- This device provides one month of free cloud storage and face recognition services. If you need to continue using value-added services after the trial period expires, you need to purchase them in the app.
The user guide is for reference only. Screen shots displayed in this user's guide of the "UBOX" app may appear differently than those currently featured in your app as frequent updates and improvements.