3G/4G LTE Camera

Setup, installation, app pairing, controls, settings, and FAQ for the XEGA 3G/4G LTE solar security camera using the UBox app.

This manual covers the XEGA 3G/4G LTE camera: product overview, app download and registration, connecting the camera, the on-screen controls, the settings interface, cloud video, and common problems.

I. Product Overview

Product schematic showing the solar panel, quick-install metal base, screw, universal bracket, solar power cable, lens, PIR, microphone, SIM card, reset button, TF card, USB charging port, switch, and wall-mounted detection range

The exploded view shows the main parts: solar panel, quick-install metal base, screw, universal bracket, and solar power cable on the mounting side; lens, PIR, microphone, SIM card, reset button, TF card, USB charging port, and switch on the camera body.

Recommended Installation

It is suggested to install the camera at a height of about 2.6 m (8.53 ft) with a tilt angle of 15° to 30° (adjustable manually according to the real-time view) so the application on your mobile phone can focus on the motion detection zones in order to capture the triggered monitoring with more precision. The detection range reaches about 10 m (32 ft).

II. Download & Register the App

Download

Search the application "UBox" in the Google Play Store or the App Store on your mobile phone, or scan the QR code shown in the app, or go to the link below and download and install it.

http://app.ubianet.com/app/ubox/

Register the Account

UBox app registration screens: country/region and email entry, then password and verification code entry

Open the application, choose the region where you are located and register an account with a mobile phone number or an email address. It is advised to register with an email address so you can recover the password (Fig. 1).

Define and note down a password composed of 8 to 32 digits or letters (Fig. 2).

During first access after downloading the "UBox" application and setting up the account, tap "Authorize" to allow the application to access your camera and your mobile phone. If you do not, the functions of your camera may be insufficient or the settings may be incomplete.

III. Connect the Camera

Access the video by scanning the QR code below with your mobile phone or follow the link below.

https://youtu.be/53BXVysvf5M

Step 1: Preparation

The battery level may be low after a long period in transport. Before the first use, charge the camera with a 5V charger or via the USB charging port of a computer. The LED is red while charging, and goes out once charging is complete.

Insert the SIM card into the camera for the network connection. After that, insert the TF card for video recording.

Set the camera's On/Off (Marche/Arrêt) switch to "ON" to power on the camera.

After the camera has worked for 1 to 2 minutes, the LED near the lens stays solid blue.

Step 2: Connect the Camera

UBox app screens for adding the camera: Device List with Add a Device, Setup 4G Device, search device, connection progress, and Add Device naming

Open the "UBox" app, tap "Add a device" to enter the device list (Fig. 3), then choose "Setup 4G Device" (Fig. 4).

Check that the LED near the lens stays solid blue. Once it has stayed lit for about 3 seconds, tap "Next" to enter the QR-code scanning interface (Fig. 5).

Use your mobile phone to scan the QR code on the camera. After a successful scan, the app enters the device installation interface and connects to the camera automatically (Fig. 6).

After a successful connection, you can change the name and the location of the camera manually, then tap "Next" to add the camera (Fig. 7).

If the connection fails

If the camera fails to connect, please try again as follows:

Make sure the camera battery is well charged. Power the camera on for 1 minute, press and hold the reset button for 10 seconds, then release it to reconnect the camera.
Make sure the SIM card has enough 4G data. Power off the camera, reinsert the SIM card and the TF card, then power it back on.
If you still cannot configure the camera's network or have another problem, please contact us by email at [email protected]. We will reply within 24 hours.

IV. The Buttons

1. Device List Interface

Basic parameters / Share permissions: tap "Share" to access the camera sharing interface (Fig. 9). Enter the email address or mobile phone number of the family member you want to share with, then tap "Next" to define the camera viewing authorizations for that family member (Fig. 10, Fig. 11).

Alarm push: tap this icon to enable push alarms; tap it again to disable them, after which you receive no notifications. Note: even when notifications are off, motion-triggered events are still recorded continuously to the cloud service or to the micro SD card.

Cloud Service: shows the cloud service pack information for the current device, or lets you subscribe to the cloud storage service for the current device.

4G Traffic: shows the current data plan's expiry date and remaining traffic, or scan the QR code to recharge the data package.

Show UID: shows the device's current UID number.

Delete the device: removes the current device's information from the application.

Add a smart device: adds a camera to connect.

Device working status: shows the online or offline working status of the device.

After the camera is added, the family member finds the "My friend" (Mon ami) option on the "Me" (Moi) page of the application on their mobile phone and taps it to view the shared camera (Fig. 11).

2. Real-Time Device Interface

UBox app real-time interface (Fig. 12) with numbered controls around the live video and the alarm message list below

UBox app playback interface (Fig. 13) and PTZ control interface (Fig. 14) with numbered controls

#	Control	Function
1	Settings interface	For adjusting the camera parameters.
2	Number of viewers	Shows how many people are viewing the real-time images at the same time.
3	Battery icon	Shows the current battery level. While charging, this icon turns green and shows a lightning-bolt symbol.
4	4G signal	Shows the current 4G network signal of the camera.
5	Night vision mode	Switches the night vision mode to color or to infrared mode.
6	Full-screen button	For a full-screen real-time view of the camera.
7	Video recording mode	Saves the video recording either to the cloud or to the TF card.
8	Manual video recording	Records videos from the interfaces to the album of the application.
9	Video playback	Plays the recorded videos and opens the video playback interface.
10	Image quality	Switches between HD and SD image quality.
11	PTZ interface	Accesses the PTZ interface to control the rotation of the PTZ.
12	Monitoring	Monitors the sounds near the camera.
13	Manual photo	Takes photos from the real-time interface and saves them to the album of the application.
14	Intercom button	Allows two-way communication out of the camera.
15	TF card video download	Downloads the videos from the TF card and saves them to the album of the application.
16	Return to live	Accesses the real-time surveillance interface and the real-time view of the images.
17	Video viewing progress	Quickly browse through the video using the progress bar.
18	Cloud video download	Plays a video stored in the cloud, then tap the download button to download it to the album of the application.
19	Play/Pause	Plays or pauses a video.
20	Date	Select a date to view the videos of that day.
21	Choice of video	Plays a video, or swipe it left to delete it.
22	Speed	Selects the rotation speed (high, medium, low) of the camera.
23	PTZ rotation disc	Controls the rotation of the PTZ using the directional buttons.
24	Zoom out	Zooms out on the real-time images (digital zoom function).
25	Zoom in	Zooms in on the real-time images (digital zoom function).

V. Settings Interface

1. Storage Management

This is where you enable or disable video storage to the cloud and to the TF card, check the total and available capacity of the TF card, or judge whether the camera has read the TF card.

2. Image Flip

This function lets you adjust the image angle when the camera's mounting angle is incorrect.

3. PIR Human Detection

There are three options (low, medium, high) for the detection sensitivity. A higher detection sensitivity corresponds to easier triggering of the detection and to a higher energy consumption. If the camera is insensitive to detection, increase its detection sensitivity; if the camera gives a false alarm, lower its detection sensitivity.

4. Plan a Recording

Users can configure the security cameras to keep recordings for a specified period of time of the week. During the other periods, the camera is in low-power mode and only records after the alarm is triggered.

5. Standby Time

The camera wakes up after detecting a moving object. Once the object has left the detection zone, the camera automatically goes into standby after the defined value. The longer the delay, the higher the energy consumption (faster energy consumption).

6. Sound Alarm

If the detection function is enabled, the camera automatically emits a sound alarm when an object is detected in motion.

7. Time Synchronization

If the time of the camera is not synchronized with that of your mobile phone, tap this button so the application synchronizes it automatically.

8. Firmware Update

This button automatically checks whether the camera firmware is the latest edition. If the edition is lower than expected, a prompt to update the camera firmware is shown.

VI. Cloud Video Interface

UBox app cloud video list (Fig. 15) showing motion-detected recordings by time

On this page, the user can choose the target camera, tap the calendar, choose the target recording date and play videos by tapping them, or select several videos with the selection buttons and download or delete the corresponding cloud videos (Fig. 15).

VII. Common Problems

1. Why does the camera not turn on automatically after the red indicator goes out, even though I press the On/Off button several times?

The battery is low because of too short a charging time. Charge the camera with a 5V charger. The charging time must be at least 8 hours for a 5V/2A camera, or at least 16 hours for a 5V/1A camera. Once the camera is fully charged, the charge LED goes out.

2. Why does the camera consume so much energy and keep sending false alarms to my phone?

It is suggested to install the camera in a place away from moving vehicles, chimneys/smoke, and direct sunlight, to avoid false alarms and PIR detection interference. Another solution is to lower the PIR detection sensitivity on the detection settings page, in order to reduce false alarms and wake time and so save energy.

3. Why can I not see the videos on my mobile phone?

Check and make sure the TF card has been correctly inserted into the camera and formatted on the "Configuration" page of the application on your mobile phone. If the problem persists, format the TF card (FAT32) on a computer or replace it with a new one.

4. Why does my camera not detect or not send alarms? Or why does it miss certain activities in detection?

Check and make sure the camera is installed at a height of about 2.6 m to 3 m, that the detection angle is 15° to 30°, that PIR human detection is enabled on the "Configuration" page, and that the protective film on the lens has been removed; then increase the detection sensitivity.

5. Why does my mobile phone not receive alarms even though the camera can detect people and record videos?

Check and ensure that the bell symbol on the device list page of the application, and all the background authorizations of the application, have been activated; let the application work in the background of the mobile phone.

6. How do I restore the factory settings?

Find the position for inserting the TF card, which is under the head of the camera, open the rubber cover and press and hold the black button by the TF card for about 8 seconds.

7. How do I delete the videos on the TF card?

When the TF card is full, the original recordings it contains are overwritten automatically. To avoid the loss of other files, the device does not support the separate deletion of videos. To manually delete all the videos on the TF card, set up and format the TF card.

Need more help? See the setup FAQ, connectivity FAQ, or video & storage FAQ.